The following information should be used as a guideline only. Still have questions? Promotion is based on promotion code(s) N2 and based on double occupancy. Whether you are interested in a cooking class with a local chef, a private car complete with driver and guide, or a chance to encounter wildlife up close, Holland America Line offers a shore excursion designed for you. You may order hot water from our complimentary In-Room Dining service 24 hours a day. For embarkation procedures, please advise the Shore Operations staff upon arrival of your need for assistance boarding the ship. You are welcome, however, to bring your own oxygen and/or oxygen equipment from your home. I think a lot of the confusion results from passengers wanting to reserve the OBC for the gratuities. The crewmembers eligible to receive these funds work in various departments, many of whom rotate among different ships, throughout our fleet of ships. Any amount in excess of this allowance will be not be allowed onboard. If you have questions about visa requirements, call CIBTvisas at 1-866-935-8472. You will claim your luggage when you arrive at your final airport destination. For more details please go to the U.S. Department of States Visa Waiver Program page. appreciate the info. The Wireless Maritime Service system is available for use when the ship is in international waters. What you need to know before you go on a Holland America Line cruise. Usually there is a fee required. Other restrictions and exclusions may apply. When your clients reserve a Winter or Spring 2023 Panama Canal cruise on board Volendam or Zaandam, theyll save $200 per person on all The U.S. dollar is the only currency accepted on board Holland America Line ships. Electrical Appliances:**All staterooms are equipped with standard 110 AC and 220 AC outlets. Electronic cigarettes are not permitted in staterooms or in other public areas of the ship other than designated smoking areas. For some people it isn't a lot, for young families I could be quite a bit of what they set aside for splurging. Please keep this available for check-in. With this in mind, the following emergency phone numbers are available for your use. 19952023, The Independent Traveler, Inc. We usually pull a copy of our account from the front desk or kiosk a day or two into the cruise to verify that all of the OBCs have posted. Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. It also saves you from checking a bunch of charges on your on board account. Please Note: This offer is not applicable for Grand World Voyage, Grand Voyages or segments thereof. Printable luggage tags are available at the Online Check-In start page. For streaming sites and apps, such as YouTube, Skype and Vimeo, choose the Premium plan. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. If downloading or using off ship, your regular carrier rates may apply. You can learn about your itinerarys ports of call with our Explorations Central programming, watch a live cooking demonstration, challenge yourself with a game of trivia or join a pickleball tournament! Then we hire the right people, make sure they receive ongoing training, conduct drills and exercises to practice that training, and perform regular audits and inspections of our operations. No additional deposits will be due until final payment. A seamless transition is what our pre- and post-cruise hotels and tours are all about. Holland America Line recommends that each guest keep all personal identification, electronic airline tickets, customs forms, medications and other important items along with the clothes and shoes he or she intends to wear the last day. Port Shopping Ambassador Program: Your cruise vacation would not be complete without experiencing some of the worlds best duty-free shopping. Unused TA credits were credited back to our credit card at the end of the The more efficient we can be with our water use, the less wastewater is generated, treated and discharged when were done using it saving energy and limiting discharges. will be located near the entrance to the pier area where you will be checking in your luggage. Points can be applied towards statement credits, onboard amenities, gift If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. One cruise last year had over $900 OBC and hotel service charges definitely were paid with it as well as some gambling, spa services, specialty restaurants, OB shop purchases, and of course bar bills. (BBC World News, ESPN, Fox News and MSNBC are available, subject to satellite transmission.). Every charge against your room bill, including the hotel service, can have your OBC used on it. Purchase a Surf plan. Any charge against your shipboard account except casino money will go against OBC, non-refundable first. OBC is merely a reduction in the amount that you have spent during the cruise. So everything you charge to your room (beverages, on-board shopping, Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. disembarking the ship, and for making purchases on board. Our dedicated section on the CIBTvisas website can be found at www.cibtvisas.com/hollandamericaline. The best places to obtain specific information on required documentation and immunizations for your serviceanimal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. If you require additional information on the ships facilities or ability to accommodate your needs, please feel free to contact theGuest Accessibility Department. Receive exclusive upgrades and bonus amenities when you book early. You can also complete your health assessment and book shore excursions prior to your cruise. Onboard Credit expires at the end of the Eligible Cruise and may not be used in the casino or on any other specified fees or items. On 2/10/2019 at 2:00 PM, Queeniecruiser said: 19952023, The Independent Traveler, Inc. By Email and Internet: Guests can send and receive electronic mail (email) in real time via satellite link 24 hours a day (satellite conditions permitting). If we do not have your information by this deadline, you will be unable to sail. Birth certificates can be an original or certified copy. electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs should not be placed in the baggage you placed outside your stateroom. Therefore, you can shop with confidence knowing these merchants are committed to stand behind your purchases. We have a great responsibility to safeguard the well-beingof people and the oceans we sail upon. Best Cruise Itineraries: Alaska | Mexican Riviera | Panama Canal, how much does it cost to take a holland america shuttle from fort lauderdale, do you reconise princess loralyy programoes you reconize princess lo, do you reconise princess loyality programme, holland america scedule from rotterdam to, holland america scedule from rotterdam to the. So it was tough to spend it all! The provider simply wants to make sure you have enough available credit to cover your reserved charges, which, in this case, would be the 'average' daily on board charge per person. environment is the right thing to do and essential to the success of our business. Rest assured that your passport will be fully secured by our staff. Learn more, Self-care, anyone? Working directly with the carrier is important, as the airlines are usually able to arrange alternative flights. If you do not see our representatives, pleasehave one paged. An curved arrow pointing right. We welcome you to consult with your Image Creators for all your photographic needs. A dedicated team of youth professionals invite kids and teens to join their friends in arts and crafts, sports, video game competitions, scavenger hunts, challenging team games and themed parties. Mail: Letters and postcards may be mailed from the ship while in ports of call. :). If you use a personal email provider, make sure to bring your user id and password and email recipient addresses with you. If you are pregnant, please provide a medical note from your physician stating the expected due date and confirming your medical fitness to travel. It indicates the ability to send an email. U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. ), and spa treatments. Also, please note that scooters and wheelchairs weighing more than 100 pounds without the battery are not allowed to be transferred from the ship to tender and/or from tender to shore. a visa for stays of 90 days or less, when they meet all requirements. I don't have a problem with a reasonable hold, but I think that $420 per person (even minors and infants) is overkill. For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. Download the app before your cruise, log in, and immediately start using Navigator. To accomplish these initiatives, we use low-flow systems for toilets and showers in the staterooms, which conserves the amount of water used on board and therefore the quantity of wastewater treated and discharged. I can see this is one cruise where we wont be splurging on extras. Holland America Holland America Line Extends Military Onboard Spending Money Once youve spent the initial hold amount, we will authorize your card for the total of your onboard purchases to date plus an additional $60 per person per day for the remainder of your cruise. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Lines liability will not exceedUS$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. PLEASE NOTE WHTI-compliant documents are acceptable for entry or re-entry into the United States. If you choose the flexible, open-seating program in the Dining Room, you may make reservations by calling the dining reservation number on board or simply come to the Dining Room during dining hours. Reconfirm any special transfer requirements for disembarkation with the on board. Holland America Line assumes no responsibility for the items listed above. Special life jackets are available for children and infants. Countries participating in the VWP are: Andorra, Austria, Australia, Belgium, Brunei, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, New Zealand, Norway, Portugal, SanMarino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan and the United Kingdom. Guests needing continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. CIBTvisas also provides a concierge service should you wish to have a dedicated Concierge Specialist manage the entire process from start to finish while providing the expertise necessary to ensure your request is approved as quickly as possible. I appreciate the info above, being relatively new to HAL. The statusof your seating request will be listed on your Cruise Contract. For information on alternative transportation arrangements and associated costs, please contact ourGuest Accessibility Department. Theres little chance of getting bored or struggling for things to do on a Holland America Line (HAL) ship. Last month they applied our OBC (all of it was from HAL directly) to our daily hotel service charge. However, an allowance of six liters, twelve (12) cans or cartons (500 ml in volume or less) or six (6) cans or cartons (1 liter in volume or less) of water are allowed per stateroom. (Remember that checked baggage might not be accessible at all times.) The amount of time you allow to transfer from the ship to the airport will depend on the disembarkation port. Yes. The EDL drivers license, or non-driver photo identification, is offered in the U.S. states of Michigan, New York, Vermont and Washington and in the Canadian provinces of British Columbia, Manitoba, Ontario and Quebec, to applicants that can prove identity and citizenship. You may also find more information on our tours and shore excursion programs on hollandamerica.com. Visit our Frequently Asked Questions. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. We have gone to great lengths to remove hazardous chemicals from our operations including dry cleaning, medical and photographic chemicals, and cleaning supplies. This includes air travel to and from Canada, Bermuda, the Caribbean and Mexico. Please Note: There is not an Automated Teller Machine (ATM) available on board. Appointments may be made in advance on our web site athollandamerica.comor once on board. So I inquired as to how much of it was "use it or lose it" and how much would be refundable. Any excess deposit will be refunded to you at the end of the cruise. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. Guests who wait to checkin at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. On selected cruises youll find HollandAmerica Lines Port Shopping Ambassador Program. If you have a chronic medical condition, please bring a recent report from your physician. Bring your travel and health insurance information and have it handy at all times. Washing hands frequently with soap and water will greatly reduce the risk of contracting illness and infections while traveling. Discussed here very regularly. No more waiting for printed cruise documents. Enjoy warm sunshine, shimmering seascapes and vibrant cities. Customs Allowance: Each U.S. resident is usually allowed a duty free exemption of US$800; it may be more or less depending upon your itinerary and recent travel outside the country. Guests returning to the United States can also check the official website of U.S. Customs at cbp.gov/. Immigration Questionnaire & Online Check-In: Each individual guest is required to complete the questionnaire in Online Check-In to obtain Express Docs. All HAL approved OBCs were "use or lose" credits and were used first before any TA credits. For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at tsa.gov. Please contact us or your travel advisor for more information. We will acceptU.S. travelers checks. Please Note: Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off the ship.
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