Dan Harmon's upcoming animated comedy "Krapopolis" hasn't yet broadcast a single frame but, in an unprecedented move, Fox has already renewed the show for a further two seas McCall has topped the ranking, which was put together in partnership with Yahoo Finance UK. She has been the chief executive of ITVsince 2018. McCalls efforts to promote and support ethnic minority talent, both internally and externally at ITV, have been recognised in the EMpower Advocates list 2021. Where do you think we are now with flexible working? Broadcasting is a very powerful medium and it doesnt just reflect society, it shapes society. I will also get other people involved in the process for the cultural fit. Her son, David, could not be present since he is currently out of the country. Its so important to listen to them about what they think because they tend to be much closer to the customer end experience. Its the way you can hear whats actually going on on the ground, she said. A month later, McCall promoted Ade Rawcliffe to ITVs board as group director of diversity and inclusion. We've announced the deal, we're now implementing it and then just ensuring that our creative talent and our programming remains as strong as it is today. We are therefore doing quite well on screen. Theres not one moment at ITV yet because Ive just been here a year and a quarter, but I know that it is so important to Britain that ITV does well. We've just signed a big ad tech deal and we're still the largest broadcaster by a mile in commercial TV, we have mass audiences that are doing very well but doing that ad tech deal is going to be quite an important thing to deliver. When I look back on some of the things I was talking about 20 years ago. Ive always thought HR is about people and about talent, learning, development, recruitment, retention succession. I had hardly any experience, so they were cutting costs and I thought that was wrong and if thats what teaching was going to be about, then I didnt want to pursue it. One thing I know for sure is that if you don't bring people with you and they're not aligned about strategy then actually they just go off and do their own thing. Ad sales will drop sharply by 11% in the first quarter, broadcaster warns Everything! I think it's all about the individual. Advantage of being late mover may mean ITV avoids lessons gleaned from fall of big US. "Actually that was something that was seen and got a massive discussion going and thats what were there to do to push the conversation forward, even if its not very comfortable. I think I flourished in a meritocracy. Dame Carolyn McCall, DBE who is married to Peter and has three children, became the first female Chief Executive of ITV in January 2018. The Royal Society of Television praised ITV for hosting the first ever all Black panel on Loose Women when it was named Best Daytime Programme 2021 earlier this year. If I know people who theyve worked with, I will sometimes ask what would X say about you. I don't think you can look at it as one thing. ITV stood firm in the face of the criticism and issued a statement in solidarity with Diversity and the Black Lives Matter movement. Broadcasting is a very powerful medium and it doesnt just reflect society, it shapes society. Ive always found it baffling. ITV, led by CEO Carolyn McCall, saw total external revenue rise 8 percent over 2021 to 3.7 billion pounds ($4.4 billion). Its a big cultural shift. But, bluntly, you need to be educated. Its about everyone being treated in the same way and having the same opportunities.. How would you describe your leadership style? Thats because of technology. In my head, I really struggled with it, McCall said. So that was the What, it was the culture of the Guardian and the purpose of the Guardian; the fact that it was very flat and if you were good at what you did, you had views and you proved yourself, then it was a meritocracy and I loved that. At ITV we have big times ahead. Why aren't first-time buyers benefitting from an increase in homes if so many buy-to-let landlords are selling up? It was a complex business to get right, so I feel very proud of my easyJet years and my team there. What I hear repeatedly is once you have your second child and you're looking at childcare, it becomes very expensive, because you're paying for that childcare out of your taxed income and you're often paying two taxes because if you have a nanny or extra childcare support, you're paying tax on that as well. I started in July 2010 and it was in meltdown everywhere operationally, customers, all the people. Her Scottish father, Arthur McCall, ran the Far East division of a US textile multinational and her Irish-born mother, Colleen McCall, worked for the British High Commission in India. Youve got children? In 1986 she joined The Guardian Media Group, where she progressed from within advertising sales to become CEO. At ITV we have big times ahead. I know some people think thats very woke, you know, McCall said. It is already the largest global producer of unscripted (entertainment) programmes. Adjusted profit before tax for the year fell 13 percent to 672 million . We have to plan carefully for people coming back to work and for encouraging people back to work and then allowing them flexibility to start bedding in again. [20], McCall serves as a non-executive board member in the Department for Business, Energy and Industrial Strategy. I implemented the female pilot initiative with a close colleague. I started in July 2010 and it was in meltdown everywhere - operationally, customers, all the people. Her promotion made ITV the first FTSE 100 (^FTSE) company with a dedicated diversity director on its board. In an airline, on the operational side, theres no debate around safety issues. I think if HR are not embedded, they don't really understand the business, if they only understand HR and they're not really in tune with the business, then I think that that's where it fails. easyJet was a complete turnaround and it became a customer facing airline which won awards for being customer centric. Hi Steve, it's a pleasure, really glad you enjoyed the article. Looking forward to your next one! When you've got mobile technology or technology to make your life quicker, more productive, more efficient then you can do more remotely, you can do more while you're travelling, you can do more on your commute. However, you can find that some individuals in HR are so focused on process and policy that they lose sight of what you're trying to do. The two transformed The Guardian from an advertising desert to a magnet for classifieds through special sections for media, education and the like. Whats your approach to interviewing and hiring? I don't think I knew but I was brought up abroad and there was a program on TV called Police Woman with Angie Dickinson and I remember thinking I want to do something like that, because she was really strong and dynamic. Michael O'Leary, the CEO of rival Ryanair, said the airline industry would have been poorer without her; "I clearly underestimated her and I was proved wrong. It started with Dear Carolyn {I thought he was going to complain} but he went on to say this is the first Easter in many years that my roster has been stable, that I have been able to see my family and not been late every single night, so something is going well. People have changed, structures, the world has changed. Early life and career[edit] McCall was born on 13 September 1961 in Bangalore, India. My team were just extraordinary, they were a brilliant top team. McCall was born on 13 September 1961 in Bangalore, India. [8] She was said to prefer a "pragmatic approach to human resources rather than politically correct niceties". "[1], After rising to become CEO of Guardian Newspapers Ltd (now Guardian News & Media Ltd) in August 2006,[7] she became CEO of the Guardian Media Group. The pilots were up in arms. We werent on time, customers were very unhappy, we were cancelling flights in the middle of summer, cancelling peoples holidays, it was really miserable. You can have an amazing individual who ticks every single box, but if they can't get the team onside and the rest of the team don't really want to turn to them for advice or want their opinion then it becomes very difficult to have a really high performing team. Rawcliffe had been head of diversity within ITVs commissioning business. When Carolyn McCall announced that she was moving from the Guardian Media Group to become chief executive of EasyJet, rival Ryanair's Michael O'Leary dismissed her as a media . "We have a global studios business and so . It was a big moment selling 50 percent of it and having a 800 million in the bank. [19] In April 2020, McCall along with other senior executives took a 20% pay cut in the wake of the coronavirus pandemic. You can have an amazing individual who ticks every single box, but if they cant get the team onside and the rest of the team dont really want to turn to them for advice or want their opinion then it becomes very difficult to have a really high performing team. GMG Radio: a number of regional radio stations across the UK Jobs Its quite bold, going into a market which Netflix has already been in for eight years but it's not Netflix. She will arrive at the broadcaster, replacing Adam Crozier, from low-cost airline EasyJet, where she has ruled the cockpit for seven years. McCalls efforts to promote and support ethnic minority talent, both internally and externally at ITV, have been recognised in the EMpower Advocates list 2021. We do not allow any commercial relationship to affect our editorial independence. [Rawcliffe] and the team have been really good on that and the feedback has been really good because it increases peoples confidence about talking about issues to do with race. I believe people find it incredibly painful financially to come back to work, especially middle management. What technology are you passionate about? Millions of ITV viewers watched as troupe leader Ashley Banjo told his future child the story of 2020. Read more: The EMpower Top 100 Ethnic Minority Executive Role Models 2021. If I know people who they've worked with, I will sometimes ask what would X say about you. The greatest danger for most of us is not that our aim is too high and we miss it, but that it is too low and we reach it. Weve also got a large studios business that sells content right around the world not just to ITV and we are growing that. We will also commission original content. Youve got children? Her promotion made ITV the first FTSE 100 (^FTSE) company with a dedicated diversity director on its board. I start my day very early, but Ive also been able to drop my kids off at school. Some links in this article may be affiliate links. My first job really was The Guardian where I started as a planner and that's obviously where we met, Linda. Thats really the last thing if you knew Kevin Lygo [director of TV at ITV], youd really understand that too neither of us want that. [15] The company appointed Johan Lundgren, then deputy chief executive of TUI Group, as her successor. crew food is still shit. It was a breakthrough moment. But we felt our talent was being attacked.. When it came to the crunch, we thought: we dont want to be virtue signalling, McCall said. She also echoed a statement from . [21], McCall was named Veuve Clicquot Businesswoman of the Year in April 2008, and was appointed Officer of the Order of the British Empire (OBE) in the 2008 Birthday Honours for services to women in business. What do you see as your biggest career highlights or achievement to date? At ITV, we are quite advanced because we have had to be from an on screen perspective. You don't want them to be clones in any way, you want difference you want diversity, but you also want to spend time with those people. She forced us to up our game on customer service. Dismissed as a media luvvie by Ryanairs Michael OLeary when she arrived, she restored staff morale, delivered four successive years of record profits, and piloted EasyJet into the FTSE 100 index. I had hardly any experience, so they were cutting costs and I thought that was wrong and if that's what teaching was going to be about, then I didnt want to pursue it. I dont think you can look at it as one thing. She said, yes its a good thing. Linda Walmsley is a professional interviewer and business owner of UK recruitment search and selection firm, Walmsley Wilkinson Associates. Train fares will rise by 5.9% TOMORROW - but travellers City watchdog launches enforcement probe into London IMI revenues exceed 2bn as FTSE 250 manufacturer is Norway's Equinor doubles stake in major untapped North Ruth Sunderland, Associate City Editor For The Daily Mail, > Compare the best investing platform for you, Temple Bar's Ian Lance: The UK stock market is cheap and looks as interesting as in 2008. You want to be able to just have the process and policy as a hygiene factor as it's actually about people. That's all our daytime programming from 6:00 in the morning, all the way through to when the quiz shows finish early evening. You are trying to blend people. [Former ITV News presenter] Trevor McDonalds been one of the greatest role models in ITVs history actually, McCall said. I dont think Government can legislate for how women feel about returning to work. The only way I know to truly understand is to consult with the people. I like the model of embedding HR partners in divisions so that they really understand what the goals, objectives and strategy are and then help deliver those through working with the team. I start my day very early, but I've also been able to drop my kids off at school. that's very exciting. In response, the company launched a diversity and inclusion acceleration plan last July. The performance touched on COVID-19 but largely focused on the Black Lives Matter movement. Heavens, she even survived winning Veuve Clicquot Business Woman of the Year in 2008, an accolade that has felled several others. The intentions are always good on screen, but its a complicated business. That means I have to get around and about a lot and have to see it all happening, so that for me is critical. Change is happening on screen too. We need to represent the diversity of the people who are viewing it. Do you think workplace diversity has now become embedded or is there still a lot more work to do? I know this is probably not a very popular thing to say and I know its not very scientific because you can do assessments and psychometrics, but actually I believe your instinct is important about what that person is really going to be like to work with. [22], In February 2013, she was assessed as one of the 100 most powerful women in the United Kingdom by Woman's Hour on BBC Radio 4. She took a Masters in Politics from London University and soon joined The Guardian newspaper on the commercial side, where she began making her name in advertising sales. However, you can find that some individuals in HR are so focused on process and policy that they lose sight of what youre trying to do. McCall was a non-executive director of Lloyds TSB (20082009), New Look (19992005, a position to which she was reappointed in 2010); and Tesco (20052008), a position from which she resigned after Tesco sued The Guardian for libel. So, exciting times in a very changing media landscape with new challenges and opportunities. How do you think Human Resources should operate within any business? They absolutely hated what had been happening. When I get asked to do speeches and especially when I have been asked to do speeches to women who are rising in their careers and they want top tips, then I look at something I did for WACL (Women in Advertising & Communications, London) 20 something years ago and what I said there was use every piece of technology you can, to find the balance in your life so that all the juggling becomes easier. Its a huge job and they are job sharing. One thing I know for sure is that if you dont bring people with you and theyre not aligned about strategy then actually they just go off and do their own thing. Ad revenue . We work closely and confidentially with our clients and our candidates to provide bespoke recruitment solutions with a key focus on C-suite, Management and Specialist Appointments. One of McCalls first acts when she arrived at ITV in 2018 was to set up a diversity and inclusion council, copying a successful strategy she had used at EasyJet. Everyone is now aware of it, so what has really shifted is the awareness around diversity whether thats around disability, BAME, LGBT or whether thats around gender. [3] She previously served as the chief executive of easyJet from 2010 to 2017. He said this thing: Youre changed by what you see but you are also changed by when youre seen. Her appointment as boss of EasyJet in 2010 was greeted with incredulity by some, ostensibly because of her lack of aviation experience. Walmsley Wilkinson Associates is committed to making a donation for a tree to be planted each time we place a candidate. McCalls advice to leaders looking to emulate her success as an advocate is to create strong employee groups who can speak up for the underrepresented, listen to them, and develop clear and concrete plans in response to what you hear from them. I think hiring is one of the most difficult things you can do at any level because talent is everything and you want to get the best people whatever role youre in at management level. She said, yes its a good thing. I remember being at my newcomers lunch at The Guardian and Peter Preston who was the then editor had a long conversation with me about why we didnt have a Sunday newspaper at the time, that was 1986 and it was a really good conversation. Read more: The EMpower Top 100 Ethnic Minority Executive Role Models 2021. Carolyn was appointed as the Chief Executive of easyJet in 2010 (one of five female CEOs of a FTSE 100 Index company) and during her tenure, the airlines shares almost quadrupled. All I would say is I think that I have only ever done it one way and you know me well from my past. I'm at ITV now and I feel very proud of the creative output and the impact we have on society and culture. Dame Carolyn McCall, DBE who is married to Peter and has three children, became the first female Chief Executive of ITV in January 2018. Carolyn McCall DBE is no stranger to being the first. We had to change things structurally to get more female pilots in the pipeline, in order to achieve the goal that 20 percent of female pilots were to be recruited by 2020. We are therefore doing quite well on screen. There is loads more work to do. I dont think Ive really changed that much in terms of how I approach leadership and management. She has been the chief executive of ITV since 2018.